This article describes how to rebuild the identity database to resolve problems of Microsoft Outlook for Mac 2011. If you are facing any of the following problems, then the database might be damaged, and you might have to rebuild your identity database by using the Microsoft Database Utility: • Outlook doesn’t open, stops responding, or quits unexpectedly. • Outlook items don’t open, or the item that opens is not the item that you selected. • Blank lines appear in the Outlook message list or in Outlook contacts. • Outlook contact entries are not displayed correctly. • You can’t find information that you added to, such as a calendar event or a contact.

Feb 26, 2015 - Email, Exchange, Microsoft's Online Tutorials for Outlook. Has articles, downloadable trainings, and tutorial videos for Outlook 2011 for Mac.

• When you perform a search in Outlook, the search results don’t match the criteria that you set. • A blank Office Reminders window appears. • The clippings in the Scrapbook disappear. So now let’s learn how to rebuild your identity Database. Step 1: Quit All applications • To quit an application, click the menu on the toolbar (top), and then select Quit. • If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on the keyboard. • Select the application in the Force Quit Application window, and then select Force Quit.

Click Force Quit to quit the application. Once you are finished, click the red close button in the upper-left corner to close the window. See Also: Step 2: Determine the amount of space available on the hard disk Before you perform any database maintenance, make sure that you have at least three times as much hard disk space available as the current size of our Outlook identity. For example, if the identity is 1 gigabyte (GB), there should be at least 3 GB of free space available on the hard disk (not including the space that is needed for virtual memory). To determine the size of the identity, follow these steps: • In the Finder, click Go, and then click Home.

Open the Documents folder. • Then, Open the Microsoft User Data folder.

• Open the Office 2011 Identities folder. • Click the Identity folder. • On the File menu, click Get Info, and then click Get Information. Note the size of the database. When you create an identity, hard disk space is allocated for the data that the identity receives as you work.

When you add and delete messages, appointments, tasks, and notes, the database can develop wasted space. Step 3: Discover and back up the current identity To back up the identity, follow these steps: • In the Finder, click Go, and then click Home. Parallels desktop 10 for mac. Open the Documents folder. • Open the Microsoft User Data folder. • Control-click or right-click the Office 2011 identities folder, and then select Duplicate. A copy of the folder is created.