I had installed OSX latest version some months ago and there was no problem with opening all documents in words. Just today I can open the word document but stalled and could not edit as there is a rolling icon (processing) appeared. I did remove the word program by using my MacKeeper software remove installed program. Then I insert the Microsoft Office 2011 original CD to reinstall the microsoft office again. Before the crash and after the reinstallation both My Excel and Powerpoint are doing ok. Can be opened and used to edit ppt and xls documents.

Jump to Installer.pkg file downloaded but won't launch. - It may take a while, and may start and stop. Move the Microsoft Office installer.pkg file.

Before the word program removed. When I opened the word document just appeared 'opening normal dot' message. This had never happened before the stalled opened word document. I am running Word for Mac v 14.2.0 quite happily on my iMac 27' running Maverick 10.9.4. Possibly it is due to issues with your Retina screen?

The obvious first step is to update Word to the latest version. Virus attacks are not the first guess on a Mac. I have never ever had one nor even been able to locate any malware for well over a decade. Word can harbour Macro viruses but I thought that the Mac version of Word didn't do macros. Either way this is not the place to get your answers.

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Pages is not Word. Use Microsft's support forums for their software. Apple Footer • This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the.

OneNote 2016 Excel 2016 Word 2016 Outlook 2016 PowerPoint 2016 OneNote 2013 Publisher 2016 Excel 2013 Word 2013 Outlook 2013 PowerPoint 2013 Publisher 2013 Office.com If you can't install Office because the Install button isn't working, it might be because of the following. The install button is greyed out If the Install button is grayed out, your Office 365 subscription might have expired. Select your subscription from the list below to see the steps for how to renew it. • • (only Office 365 admins can renew this type of subscription) Nothing appears to happen when I select the Install button If nothing appears to happen when you select the Install button, try one of the following options.

Option 1 - Select Run to start the install You might need to choose the Run button (or the equivalent button depending on the browser you're using) at the bottom of your screen to start the install.See for step-by-step help. Option 2 - Use InPrivate browsing Try the private browsing option for your browser. • Right-click the browser from the task bar and select New InPrivate window (or depending on your browser, New incognito window or New private window).

• In the new window, go to, sign in with your Microsoft account or work or school account. • Select Install, and then Install again. Option 3 - Start Internet Explorer without add-ons • Find the version of Windows you're running in the table below, and follow those steps to open the Run command. In this version of Windows Do this to open the Run command In Windows 10 Right-click the Start button (lower-left corner), and choose Run. In Windows 8 On the Start screen type Run, and then choose Run in the list of results. In Windows 7 Select Start > Run. • Type iexplore-extoff and choose OK.

• Install Office. To reinstall Office select the version you want to install and follow those steps. Option 4 - Delete your temporary internet files When you delete your temporary internet files, your links and favorites won’t be deleted. However, the list of websites you’ve visited, cookies, information entered into web forms, passwords, and other temporarily saved information will be deleted. • In Internet Explorer, type Alt + X, and then choose Internet Options. • On the General tab, under Browsing history, choose Delete.

• Select the check box next to each category you want to delete, and then choose Delete. This can take a while if you have a lot of files. • After the files have been deleted, sign in to install Office. Option 5 - Reset Internet Explorer settings.