27th December 2015. Hi There, I recently purchased the 'Samsung UE32J5500AK 32 J5500 5 series Flat Full HD Smart LED TV' on the 12th November 2015. It was a Christmas gift for my daughters. I am having issues with installing the 'Microsoft Silverlight Plug-in' (on the Netflix website) via the television. It keeps stating the following message 'the file is in the wrong format'. What does that mean? How do I install the Microsoft Silverlight plug-in, so my daughters can watch Netflix on their new television?

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I live in the United Kingdom. Thank you in advance. Hi Youkshire Fell, What is the operation system of Samsung Smart Television?

And what is the browser are you using? According to the error message, it seems that your television is incompatible with the Silverlight plugin setup file. Following link lists all operation systems and browsers that Silverlight supported. Please make sure your television is supported. In addition, I suggest you try download the Silverlight plugin from Samsung Smart Television store, where all downloaded file are compatible.

Of your can contact the Samsung Smart Television support. Best Regards, Weiwei.

Hi Youkshire Fell, What is the operation system of Samsung Smart Television? And what is the browser are you using? Free photoshop apps for mac. According to the error message, it seems that your television is incompatible with the Silverlight plugin setup file.

Following link lists all operation systems and browsers that Silverlight supported. Please make sure your television is supported. In addition, I suggest you try download the Silverlight plugin from Samsung Smart Television store, where all downloaded file are compatible. Of your can contact the Samsung Smart Television support.

Best Regards, Weiwei.