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Trend Micro, Inc. November 2017 Trend Micro™ Security (for Mac) Version 3.0 Patch 1 This readme file is current as of the date above. However, all customers are advised to check Trend Micro's website for documentation updates at. Register online with Trend Micro within 30 days of installation to continue downloading new pattern files and product updates from the Trend Micro website.

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Contents • • • • • • • • • • • • • • 1. About Trend Micro Security (for Mac) Trend Micro Security (for Mac) provides the latest endpoint protection against security risks, blended threats, and platform independent web-based attacks. The Trend Micro Security (for Mac) server is a plug-in program integrated with Trend Micro products such as OfficeScan and Worry-Free Business Security and installed through the Plug-in Manager framework. The Trend Micro Security (for Mac) server deploys agents to Mac computers. Overview of This Release This Patch enables Trend Micro Security (for Mac) to support macOS™ 10.13 High Sierra and includes solutions from hotfixes released after Version 3.0. Who Should Install this Release You should install this Patch if you plan to upgrade macOS™ to version 10.13. What's New Visit the following web page: Resolved Known Issues Trend Micro Security (for Mac) Patch 1 resolves the following product issues: Issue 1: The Trend Micro Security (for Mac) agent installation package certificate expired on June 29, 2017.

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Solution 1: (Hot fix: Agent 3.0.1110) This hot fix repacks the installer with a new certificate that expires on June 30, 2022. Issue 2: Sometimes, it takes 10 minutes or more for a Trend Micro Security (for Mac) agent to restore its connection with the Trend Micro Security (for Mac) server. Solution 2: (Hot fix: Agent 3.0.1110) This hotfix updates the restore connection checking mechanism to enable the Trend Micro Security (for Mac) agent to recover the connection with he server in less than five minutes. Issue 3: In global WAN network, ActiveMQ easily gets java connection reset error, this will cause ActiveMQ persistent store gets full easily and with some default configuration on global messages also cause message growing rapidly. Solution 3: (Hot fix: Server 3.0.1102) This hotfix tries to reliefs the issues by adding a monitoring thread to keep the persistent store won't larger then 80% of limit, automatically purge inactve clients' message queues, and set the 'Global' message expire after 7 days. Document Set The documentation set for Trend Micro Security (for Mac) includes the following: • Administrator's Guide: A PDF document that discusses Trend Micro Security (for Mac) server and agent installation, getting started information, and server and agent management • Help: HTML files that provide 'how to's', usage advice, and field-specific information • Readme file: Contains a list of known issues and basic installation steps. It may also contain late-breaking product information not found in the other documents.

View and download product documentation at: 4. System Requirements Visit the following web pages: • Server installation requirements: • Agent installation requirements: 5.

Installation Visit the following web pages: • Server fresh installation: • Agent fresh installation: • Server and agent upgrades: 6. Post-installation Configuration Visit the following web pages: • Server post-installation: • Agent post-installation: 7. Known Issues 7.1 Limitation When Configuring Scan Time Machine for Manual and Scheduled Scan Problem: After enabling the Scan Time Machine option for Manual and Scheduled Scan, Trend Micro Security (for Mac) can only detect malware threats but not take any action (clean, quarantine, or delete) due to a permission limitation in Mac OS. Configured scan actions display as unsuccessful in the product logs. Release History For more information about updates to this product, go to: 9.

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